The online store jlpfashion.com (JLP by John Lira Provatos) is an online store selling products created by him, which is located at Kornarou 9, Athens 105 63.
The website of the store jlpfashion.com aims to inform consumers about its products, giving them the opportunity to place their order electronically.
Access to and use of it is subject to the following terms and conditions, which prevail any contrary express or implied agreement between the store jlpfashion.com (JLP by John Lira Provatos) and its users-visitors.
The store takes all appropriate measures so that the data and information contained on its website are complete, accurate and reliable. The store does not guarantee the correctness, completeness, accuracy and reliability of the above information and is not liable to users for any damage due to their incorrect and inaccurate character. The store reserves the right to modify its website, to add, modify and remove any item and information contained therein without notice. It still reserves the right to modify these terms at any time. Your access to the store website confirms that you have understood the terms hereof and fully agree with them. For any dispute arising from the use of the present services between the user and the store, Greek law is applicable and the courts of Athens are competent.
The conclusion of a valid order is possible if the consumer is legally competent according to the Greek Civil Code, ie if he has reached the age of 18 and is not under legal assistance in concluding a sales contract.
In order to place an order, fill in the necessary information for concluding the contract on the respective form.
The completion of the order is made with the unconditional acceptance of these Terms of Use and its Final Submission. Until the point of Final Submission, the customer can cancel the order to be completed at any time. From the moment of the Final Submission, the cancellation is made in consultation of the customer with the store via e-mail at [email protected] with the indication “Order Cancellation” and its code, if the order does not have is still being sent. In case the order has been shipped, the return costs will be borne by the customer.
After sending the order form, the consumer receives a copy of the order, which can be saved and / or printed, which includes:
the full name and address of the store, the essential characteristics of the product, the price, quantity and shipping costs, the method of payment, delivery, the right of withdrawal and the order code with which he can monitor the progress of his order.
Intellectual property rights
The content of this website is the intellectual property of the jlpfashion.com (JLP by John Lira Provatos) store. The distinctive title, trademark and name of the space on which the website is posted are the property of the store. All information, text, graphics, design, software and original photographic material are the intellectual property of the store and are protected during the relevant provisions of Greek and European law. Any act of reproduction, distribution, modification or use for commercial purposes without the prior written permission of the store jlpfashion.com (JLP by John Lira Provatos) is prohibited.
Right of return / replacement
In case of a real defect, the buyer is entitled to alternatively without charge
- its replacement or
- withdrawal from the sale
The consumer has the right to demand without charge the replacement of the product if:
The order is executed incorrectly, is an item other than that of the order is delivered or the wrong quantity or defective product.
The consumer should contact the store within 48 hours of receiving the product via mail at [email protected], in order to point out the problem and approve its return.
If it is a product that does not correspond to the order, it has not been used and is in the condition in which it was received.
In any case, the product must be returned with all the original accompanying documents (purchase receipt).
Returns are made with the postal company that we will suggest to you and at the expense of the store.
Right of withdrawal
The consumer has the right to withdraw unjustifiably within fourteen (14) calendar days, if no longer deadline has been agreed, returning the goods to their original condition, without incurring any costs other than shipping costs. This deadline starts from the receipt of the products. In case of exercise of the right of withdrawal by the consumer, the supplier is obliged to return the amounts paid to him by the consumer within thirty (30) calendar days.
The exercise of the right of withdrawal by the consumer is possible as long as the product has not been worn, the tags of the store jlpfashion.com (JLP by John Lira Provatos) and the labels of the product have not been removed or damaged in any way. It is mandatory to include the receipt of purchase and an e-mail should be sent to [email protected] with indication of return and reference of the order code.
The jlpfashion.com (JLP by John Lira Provatos) store does not bear any responsibility for any loss or damage of the product during the transfer of the return.
In case the products are returned damaged or incomplete the jlpfashion.com store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products, and to unilaterally offset his claim against the claim the customer’s.
In case of timely cancellation of the order, the money will be refunded depending on how the transaction was completed and the payment was made. In particular, transactions using credit will be canceled, while in the case of cash on delivery, the money will be deposited in the account indicated by the customer.
PRIVACY
The jlpfashion.com (JLP by John Lira Provatos) store will keep in a file and will process any personal data of the visitors of its website and its customers, who will become aware of it on the basis of the submitted applications and transactions carried out in order to support, promote and execute its transaction. relationship with them.